FISHING – SPEARFISHING – CRUISES – ISLAND ADVENTURES – MARINE RESEARCH
Departure/Returns – Service Wharf Bryan Jordan Drive, Gladstone Marina QLD 4680
CUSTOMER BOOKING PROCESS
Welcome to Boobybird Charters, by now you have most likely submitted an online inquiry form through our website which is emailed to firstname.lastname@example.org where an onshore staff member will reply to your online inquiry with available dates and the Inquiry Letter which includes charter prices.
Should you be looking at a group booking of the mandatory minimum 15 people, you will be required to designate yourself or assign another person from your group to be the charter organizer. The organiser is the designated person of contact when the onshore staff are planning your charter.
Should you be looking at joining a charter, onshore staff shall notify you of any availability and your details will need to be given to the group organizer in order to figure out if you are likeminded in what services you require. Should there be no availability at the time of your inquiry you can request to be placed on a waiting list, once there is an opening you will be contacted.
From here Boobybird’s onshore staff shall follow up on your charter inquiry to see where you are at with the charter information that was provided to you.
To book a charter you are obligated to pay a deposit per person which will secure your booking (deposit amount specified in the Inquiry Letter). Sorry no dates can be held without a deposit; therefore, dates are subject to availability between the time of your inquiry to the time that you book.
Once your deposit is paid onshore staff shall email your Booking Letter with all our boarding and departure information and the planning of your charter will begin, where the organizer and the onshore staff member will correspond.
On returning to shore from your charter, onshore staff shall contact you for your feedback and possible rebooking.
Our preferred suppliers of travel insurance are Flight Centre
Shop 82, Stockland Gladstone Central QLD 4680
Call: 07 4978 7466
100 Goondoon St, Gladstone QLD 4680
Call: 07 4970 0000